Effective Date: 13-05-2025

At Newlo India, we aim to provide a smooth and transparent experience for our customers. Please read our Cancellation Policy carefully to understand your rights and responsibilities when requesting a cancellation.

1. Order Cancellation by Customer

• Customers may request cancellation of their order or service within [insert hours/days, e.g., 24 hours] of placing the order.

• To cancel an order, please contact us immediately at:

  • 📧 Email: [newloofficial@gmail.com]

  • 📞 Phone: [+91-7011368607]

• If the order has already been processed or shipped, cancellation may not be possible. In such cases, you may refer to our Return/Refund Policy (if applicable).

2. Service Cancellation

For service-based offerings:

• Cancellations must be made at least [X hours/days] before the scheduled service.

• Late cancellations may incur a fee of [₹Amount or %] or may be non-refundable depending on the terms agreed at the time of booking.

3. Order Cancellation by Newlo India

• We reserve the right to cancel any order due to:

  • Product/service unavailability

  • Payment issues

  • Incorrect pricing or technical errors

  • Suspected fraudulent activity

• In such cases, the full amount will be refunded to the original payment method.

4. Refund for Cancellations

• If your cancellation is approved, your refund will be processed within [X working days], and a credit will automatically be applied to your original payment method.

• Processing times may vary depending on your bank or payment provider.

5. Exceptions

Certain types of orders may not be eligible for cancellation, such as:

• Customized or personalized products

• Time-sensitive bookings

• Digital products after download or access

6. Contact Us

For any questions related to cancellations, please contact our support team:

📍 Newlo India
Sector 2, Noida, New Delhi – 110042, Delhi, India
📧 [newloofficial@gmail.com]
📞 [+91-7011368607]